Gambloria Responsible Gambling
Gambling is entertainment. It works best when it stays that way. This page sets out the tools available in your Gambloria account, the external organisations that offer free support, and how to reach us directly if you need to make a change to your account.
Our commitment
Gambloria is licensed and supervised by the Curacao Gaming Authority. Our responsible gambling obligations sit within that regulatory framework. If you decide you need to stop playing, we will act on that request immediately.
Tools available
Your account includes a set of controls you can apply yourself at any time. Deposit limits can be set on a daily, weekly, or monthly basis. Reducing a limit takes effect straight away. Increasing one requires a cooling-off period before it applies.
Beyond deposit limits, the following tools are available directly in your account:
- Deposit limits (daily, weekly, monthly)
- Loss limits
- Session time limits
- Reality checks
- Cool-off periods
- Self-exclusion
Self-exclusion closes and blocks your account immediately. You can initiate it yourself from the Responsible Gaming section of your account without contacting support. One thing to note: deposit limits don’t apply to cryptocurrency payments. If you want a hard cap on deposits, use a non-crypto funding method.
Signs to watch for
Some patterns are worth recognising as signals that gambling has shifted from entertainment to something else.
- Chasing losses by placing further bets to recover money already lost
- Spending more time or money gambling than you planned
- Gambling affecting time with family, friends, or work
- Borrowing money or selling possessions to fund gambling
- Feeling restless or irritable when you’re not playing
- Hiding gambling activity from people close to you
If any of these apply, the tools above and the organisations below are available to you.
Where to get help
Several organisations offer free, confidential support. None of them require you to be in crisis to get in touch.
- Gambling Help Online: www.gamblinghelponline.org.au or 1800 858 858
- Gamblers Anonymous Australia: www.gamblersanonymous.org.au
If you’re under 18, gambling is illegal in Australia. These services are available to adults who need support with their gambling.
Contact us
To request self-exclusion, set account limits, or ask any question about your account, you can reach our support team 24 hours a day, seven days a week. Use live chat on-site or email us at [email protected] . For account closure specifically, write to [email protected] and we’ll process the request and return any remaining balance to you.